Technology Support Consultant II - Job ID #: 211469
4.
0 Topeka, KS Topeka, KS Full-time Full-time From $27.
60 an hour From $27.
60 an hour 1 day ago 1 day ago 1 day ago Technology Support Consultant II Job ID #:
211469 Location:
Topeka / Shawnee County Job Posting Closes:
Open Until Filled Kansas Highway Patrol - www.
KHPJobs.
org Kansas Highway Patrol TO FILL OUT AN APPLICATION - TO BE CONSIDERED FOR THIS POSITION - GO TO:
https:
//jobs.
sok.
ks.
gov/psc/sokhrprdcg/APPLICANT/HRMS/c/HRS_HRAM_FL.
HRS_CG_SEARCH_FL.
GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=1&JobOpeningId=211469&PostingSeq=1 About the Position:
Who can apply:
Anyone (External) Classified/Unclassified Service:
Unclassified Full/Part-time:
Full-Time Work Schedule:
8:
00am - 5:
00pm Eligible to Receive
Benefits:
YES Veteran's Preference Eligible:
No Compensation:
Hourly Pay:
$27.
60 Position Summary &
Responsibilities:
Position
Summary:
This is a technical position advising and assisting computers users in a distributed computing environment.
Involves computer hardware and software support on Microsoft Windows and other operating systems with commercial and custom software packages.
This includes planning, deploying, and maintaining the agencies PC's and other related peripherals.
This position works with the Help Desk support team to resolve help desk phone calls or request and tracks the resolution to these requests with accuracy and documentation in a help desk ticket database.
Requires daily interaction with users experiencing problems and difficulties with Microsoft Windows desktops and laptops and those system's various applications in an effort to provide resolution to issues andor provide training.
Provides feedback on improving the processes and ways IT can be leveraged to improve overall efficiency.
This position will be required to participate in after hours support, based on a rotating schedule between other members of the Help Desk team.
Job Responsibilities may include but are not limited to the following:
Essential Tasks - User Platform (single user) - hardware; system, utility and office automation software.
1.
Help Desk Phone Support.
2.
Laptop Mobile Support.
3.
Desktop Application Support.
4.
Federal Motor Carrier Support.
5.
User Training.
6.
Anti-Virus, Anti-Spam - Adware support and user authorization application access.
7.
Completes special projects and performs other duties as assigned including but not limited to ensuring the agency is adequately staffed during and immediately following natural and/or manmade disasters, infectious disease outbreaks, and/or acts of terrorism.
Assists other employees in the work unit in accomplishing assignments as necessary.
For a full position description email request to email protected , please include the Job ID #.
Qualifications:
Education:
High School Diploma or GED equivalent.
Licensing & Certification:
Valid Driver's License.
Necessary Special Requirements:
Six (6) months advising and assisting computer users in a distributed computing environment.
Ability to speak clearly and concisely in person and on the telephone.
Ability to establish and maintain effective working relationships with KHP and other state employees.
Ability to communicate effectively, verbally and in writing.
Ability to work with people of all skill sets and work in a team environment.
Preferred
Qualifications:
Prefer 1 to 2 years working with PC's operating systems of Windows based products.
Two years I.
T.
training resulting in degree, diploma or certification.
Post-Offer, Pre-employment Requirements:
Must submit to and pass a thorough background investigation and security clearance(s), including fingerprints.
Ability to listen, comprehend, respond, speak clearly and concisely verbally and in writing; drive a vehicle, lift computer equipment and other objects up to 30 lbs, bend, kneel, stoop, reach with your body, arms and/or legs, perform repetitive motions with one or more extremity, move in confined areas and sit for long periods of time.
Persons applying for positions with KHP will be subject to background investigation, fingerprints, and/or drug screening.
Recruiter Contact Information:
Name:
Paul Williams Email:
email protected Phone Number:
785-296-5960 PLEASE NOTE:
IN ORDER TO BE CONSIDERED FOR THIS POSITION, please be sure to fill out our application at:
https:
//jobs.
sok.
ks.
gov/psc/sokhrprdcg/APPLICANT/HRMS/c/HRS_HRAM_FL.
HRS_CG_SEARCH_FL.
GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=1&JobOpeningId=211469&PostingSeq=1 We look forward to receiving your application! (Please don't hesitate to reach out with any questions or if you run into any issues!) Job Type:
Full-time Pay:
From $27.
60 per hour Expected hours:
40 per week
Benefits:
Dental insurance Employee assistance program Flexible spending account Health insurance Life insurance Paid time off Parental leave Vision insurance Schedule:
8 hour shift Monday to Friday Education:
High school or equivalent (Preferred) License/Certification:
Driver's License (Preferred) Ability to Relocate:
Topeka, KS 66603:
Relocate before starting work (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
0 Topeka, KS Topeka, KS Full-time Full-time From $27.
60 an hour From $27.
60 an hour 1 day ago 1 day ago 1 day ago Technology Support Consultant II Job ID #:
211469 Location:
Topeka / Shawnee County Job Posting Closes:
Open Until Filled Kansas Highway Patrol - www.
KHPJobs.
org Kansas Highway Patrol TO FILL OUT AN APPLICATION - TO BE CONSIDERED FOR THIS POSITION - GO TO:
https:
//jobs.
sok.
ks.
gov/psc/sokhrprdcg/APPLICANT/HRMS/c/HRS_HRAM_FL.
HRS_CG_SEARCH_FL.
GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=1&JobOpeningId=211469&PostingSeq=1 About the Position:
Who can apply:
Anyone (External) Classified/Unclassified Service:
Unclassified Full/Part-time:
Full-Time Work Schedule:
8:
00am - 5:
00pm Eligible to Receive
Benefits:
YES Veteran's Preference Eligible:
No Compensation:
Hourly Pay:
$27.
60 Position Summary &
Responsibilities:
Position
Summary:
This is a technical position advising and assisting computers users in a distributed computing environment.
Involves computer hardware and software support on Microsoft Windows and other operating systems with commercial and custom software packages.
This includes planning, deploying, and maintaining the agencies PC's and other related peripherals.
This position works with the Help Desk support team to resolve help desk phone calls or request and tracks the resolution to these requests with accuracy and documentation in a help desk ticket database.
Requires daily interaction with users experiencing problems and difficulties with Microsoft Windows desktops and laptops and those system's various applications in an effort to provide resolution to issues andor provide training.
Provides feedback on improving the processes and ways IT can be leveraged to improve overall efficiency.
This position will be required to participate in after hours support, based on a rotating schedule between other members of the Help Desk team.
Job Responsibilities may include but are not limited to the following:
Essential Tasks - User Platform (single user) - hardware; system, utility and office automation software.
1.
Help Desk Phone Support.
2.
Laptop Mobile Support.
3.
Desktop Application Support.
4.
Federal Motor Carrier Support.
5.
User Training.
6.
Anti-Virus, Anti-Spam - Adware support and user authorization application access.
7.
Completes special projects and performs other duties as assigned including but not limited to ensuring the agency is adequately staffed during and immediately following natural and/or manmade disasters, infectious disease outbreaks, and/or acts of terrorism.
Assists other employees in the work unit in accomplishing assignments as necessary.
For a full position description email request to email protected , please include the Job ID #.
Qualifications:
Education:
High School Diploma or GED equivalent.
Licensing & Certification:
Valid Driver's License.
Necessary Special Requirements:
Six (6) months advising and assisting computer users in a distributed computing environment.
Ability to speak clearly and concisely in person and on the telephone.
Ability to establish and maintain effective working relationships with KHP and other state employees.
Ability to communicate effectively, verbally and in writing.
Ability to work with people of all skill sets and work in a team environment.
Preferred
Qualifications:
Prefer 1 to 2 years working with PC's operating systems of Windows based products.
Two years I.
T.
training resulting in degree, diploma or certification.
Post-Offer, Pre-employment Requirements:
Must submit to and pass a thorough background investigation and security clearance(s), including fingerprints.
Ability to listen, comprehend, respond, speak clearly and concisely verbally and in writing; drive a vehicle, lift computer equipment and other objects up to 30 lbs, bend, kneel, stoop, reach with your body, arms and/or legs, perform repetitive motions with one or more extremity, move in confined areas and sit for long periods of time.
Persons applying for positions with KHP will be subject to background investigation, fingerprints, and/or drug screening.
Recruiter Contact Information:
Name:
Paul Williams Email:
email protected Phone Number:
785-296-5960 PLEASE NOTE:
IN ORDER TO BE CONSIDERED FOR THIS POSITION, please be sure to fill out our application at:
https:
//jobs.
sok.
ks.
gov/psc/sokhrprdcg/APPLICANT/HRMS/c/HRS_HRAM_FL.
HRS_CG_SEARCH_FL.
GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=1&JobOpeningId=211469&PostingSeq=1 We look forward to receiving your application! (Please don't hesitate to reach out with any questions or if you run into any issues!) Job Type:
Full-time Pay:
From $27.
60 per hour Expected hours:
40 per week
Benefits:
Dental insurance Employee assistance program Flexible spending account Health insurance Life insurance Paid time off Parental leave Vision insurance Schedule:
8 hour shift Monday to Friday Education:
High school or equivalent (Preferred) License/Certification:
Driver's License (Preferred) Ability to Relocate:
Topeka, KS 66603:
Relocate before starting work (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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